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The Essentials of Customer Service - 2020 Kit
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"The Essentials of Customer Service - 2020 Kit"

Download this kit to learn everything you need to know about Customer Service.

The Essentials of Customer Service– 2020 Kit brings together the latest information, coverage of important developments, and expert commentary to help with your Customer Service related decisions.

The following kit content will help you get the most out of your Customer Service search:

  • 2020 Magic Quadrant for Business Intelligence and Analytics Platforms
  • ThinkJar: Six Transformational Customer Service Trends
  • Cognitive Search for Insurance
  • Top Five Trends at the Terminal

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