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Building a More User-Centered Consumer Banking Experience

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"Building a More User-Centered Consumer Banking Experience"

Unlock the future of mobile banking experiences with AnswerLab’s latest research-backed insights.

Rapid change is reshaping consumer banking, and staying ahead of the curve means understanding what your customers truly need and want from their financial experiences. AnswerLab’s UX experts evaluated four critical feature areas of banking UX across major players in the field to establish benchmarks and distill key best practices for product success.

Download a free preview of the full report to access the topline findings and recommendations. Our comprehensive report is packed with detailed analyses and benchmarks, including:

  • In-depth analysis and data visualizations of 10 critical features across 5 banks
  • Trends on how traditional banks stack up against neo bank options
  • Success and Experience Ratings across each task and each bank
  • High level findings and insights to help you prioritize your development next steps
  • Actionable, concrete recommendations and opportunities for improvement

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